Insurance is a largely process driven industry and over the last 10 odd years, the industry has had multiple challenges resulting in the industry adopting technology to solve some of its major challenges.
Business process management, particularly in the middle office and back office processes, with a software tool, could be very effective in driving efficiency and delivering benefits.
Robotics and process automation on top of a BPM tool could help businesses achieve major benefits.
This presentation is about our own experiences and learnings in implementing BPM and RPA with our organization.
In 2015 the Enterprise Content Team completed the final parts of globalizing the MWH intranet, we moved from a multitude of sites and portals with content spread all over the world into a streamlined global solution. The team working to do this was virtual and spread around the globe. We coordinated with technical leads, project managers and architects in New Zealand, the United States, and the United Kingdom, as well as stakeholders from all over the world to achieve a global solution that enables faster and easier access to the content needed to keep MWH competitive.
"Am very excited to be here due to the level of interest and interactions in the hallways, the networking that’s going on, I think that’s just great."