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Blog posts tagged in Business Performance
In my earlier days, I was amazed to see the number of management and strategy frameworks. Even today, it's surprising to find that strategy models continue to be one of the least formal.  Very often available in installments of excel and PPT files, to be used at your own risk. In fact, there is NO version control or baseline for the strategy models. Try asking a Sales  Director to share sales strategies deployed by company 2 years prior to his joining when the revenue was at peak? If you are lucky, you might get a one page note in some magazine...
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One of the popular myth that is doing the round i.e. “Enterprise Architecture is a discipline aimed at creating models.” Unfortunately, most of the Enterprise Architecture practitioners and several branded consulting organizations are caught in this trap. The situation has worsened as several architects & business process experts are building “composite models” and calling it “architecture” model. This ignorance has serious ramification, as several Enterprises are making considerable investments in this area without significant gain.The situation has worsened as several professionals who are claiming to be Enterprise Architects have come from the IT background and their core skill continue to be...
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A new book called “You Think You Are Doing Well? Become a Winner With Customer-Centric Process Leadership!” has been published to help you to develop both your personal leadership and business process management skills with each passing week. Even though this book may initially seem like a random collection of wisdom, it is based on the experience the author has accumulated over the last ten years of working as a professional business process management and leadership coach. The world has become a complex place and many kinds of demands are placed on the people who work in decision-making positions. This book...
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Some business process leaders are doing much better in changing their work practices compared to others. What do well-performing leaders know about adapting their organisation’s processes swiftly and adequately, that others don’t? And how well you are doing well as a process leader? New book from Janne Ohtonen, takes inspiration from the Greek phrase “panta rhei” (or “everything flows”) once spoken by philosopher Heraclitus, indicating that everything is susceptible to change. This still holds true, 2500 years after these words were first spoken. Organizations are changing constantly, under pressure of market demand, competitive forces, technological inventions and new legislation. This demands...
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Customer centricity will impact your business performance more than any other initiative. Is this true or is this another business fad building on concepts that have been with us for decades? Read on – the results may surprise you! “The aim of Customer Centricity is to firstly know and understand the customer so well and then align every aspect of the company to delivering the necessary outcomes that the product or service fits him and sells itself” I CMG with a little help from Peter Drucker It sounds relatively simple until you examine in more detail the implications of what this...
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